Create a magical experience to win your guest loyalty!

We offer an innovative solution for family entertainment centers of all types and sizes. We use RFID technology to create a seamless and convenient guest experience that results is higher spending on-site.

Our platform is a revenue-generating tool for you and a great experience for your guests.

All-in-one software solution 

 

Operating a venue is complex and typically involved many different systems and suppliers. We make it easier for you, providing you with all the software modules in one place. Sell, manage and get full control in real time. Our cloud-based management system can be easily modified for any venue needs.

 

 

 

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Ticketing: Online & On-site

We offer an end-to-end solution for online and on-site ticket sales. You will get full control over sales, marketing, ticket types, prices, discount codes and much more. We can make your tickets do incredible things using mobile tickets and RFID passes.

Cashless Payments

Cashless payment is extremely convenient for your guest and employees. Transactions are safe and super fast. No need to handle cash or carry a wallet it carefree and fun. We offer online and on-site top up, family accounts, auto refunds and much more.

Photo Stations & Digital Albums

 We offer underwater, on-ride, roaming and automatic selfie station so you can capture all your guests fun moments. We provide each guest with a digital photo album for instant sharing, editing, and purchasing photos. We use RFID and face recognition technology to upload the guests' photos automatically.

Loyalty Rewards

You can allow your guest to collect points for any wristband scan in order to encourage them to engage with all the park activities. Points can then be redeemed with a tap of the wristband for prizes, discounts or other incentives.RFID activations offer you endless opportunities to engage your visitors online and on-site. 

 

Point of Sale

Food & Beverages, retail, merchandise, we got it all covered. Our quick service POS software was designed specifically for leisure and entertainment venues with a menu-driven interface and image-based items that allows serving faster. 

 

Access & Queues Managment

Our access control platform allows you to create a seamless check-in using mobile tickets and RFID passes. You can add fast queues options and increase the security level at your venue with child tracking and family accounts.

We are motivated by your guests smile.

We know that seamless and convenient experience results in higher spend per guest and increases the guest loyalty. 

We provide each guest with a smart wristband, card or QR code, connected to his personal account that allows him to take any action with a quick tap of the wrist: take a photo, make purchases, rent a locker and much more. 

“Smartag solution helps us to enhance the experience for our visitors, making it convenient and simple from the moment they buy the ticket online. The new operating system makes it much easier for us and the integration was easy.”

Jason Noppadon, CEO at Hero experience.